myHotel App

myHotel App

1311281105280124Neorcha are experts in mobile technology and know the potential it can bring.  We can help you to forge connections that create new opportunities and generate revenue, using dynamic visual content that simplifies the end to end hospitality experience:  vacancies and real time bookings, dining and entertainment can all be accessed instantly.  Corporate clients can view meeting and event information.  It’s all available via iOS, Android, BlackBerry and Windows.

Choose our hospitality solution and you can offer discerning travelers and business customers access to a range of services including pre-arrival arrangements, concierge services, express check-out and the ability to view their hotel bill on the go.

Maximise your customers’ experiences with Neorcha’s Hospitality package myHotel App and they needn’t depend on a guidebook:  useful information about their destination country is instantly accessible, making travel plans simple to make and change at any time.

Our solution benefits:

Give your leisure customers user friendly, easy to surf content including:

  • Instant access to real time information on accommodation, eating and drinking and entertainment enabling them to make the most of all the facilities you can offer
  • Trip planning made easy with the main attractions in their destination country featured
  • Guest services module links hotel concierge services and systems with customers’ devices so they can  order room service, book taxis, request room cleaning, etc…
  • Assurance that they’re getting the best rate with real time booking integrated with your central reservation system
  • Interactive maps and photo galleries that enrich the customer experience before, during and after their stay
  • Access to personal account details and user profiles as well as unique special offers and promotions
  • Push automatic targeted promotions and change mobile app display based on customers profile and surf behaviours models

NMP Hospitality ‘myHotel App’ gives your business customers all the above plus:

  • Stress-free events planning and on-site management via a unique collaboration tool that enables instant communication and swift responses to changing schedules

All the above can be personalized and our fully branded application design is tailored to reflect your brand identity.

 

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myHotel App is inspired by a passion for connecting people.  The messaging platform it’s built upon creates a simple and easy interaction point between you and your customers, enabling you to reach them – and for them to reach you – any time of day, wherever they are.  The GEO location feature maximizes the effectiveness of your marketing programmes through clever integration that enables you to dynamically and in real time alert them to events and promotions.  Access via mobile literally puts your brand in their hands and dynamic data feeds mean you can test and refine your promotions constantly, refining and modifying them as needed.

Be future ready with NMP Hospitality.  It integrates with your existing systems and is built to conform with European data security standards.

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Simple Integration with Existing Systems

Integrating the Neorcha Hospitality ‘myHotel App’ with your existing systems is simple.  Our expert team will work with you to determine which systems platforms need connecting to it.  A typical integration process will take 4 weeks from start to finish giving you online booking capability and a multitude of other business benefits.  NMP hospitality is designed to interface with most systems:

  • Central Reservation systems & Property Management systems – for real time booking & in-house guest services
  • Content Management Systems – To manage only one content that updates your website and hotel app at the same time
  • Customer Relationship Management systems with access to clients’ profiles, tier details and points collection
  • Integration with hotel local infrastructure to increase visibility and efficient communication with customers.
  • Integration with Social Media enables your customers and you to share via Facebook, Twitter and more.

What Clients said

  • We have collaborated with Neorcha for the development of USEK mobile application. The project was very challenging as it required a lot of research at the beginning to understand the needs of our students and integrate them later in the app. Although the communication between USEK and Neorcha was virtual, they succeeded in providing a professional service. USEK app was a great achievement as it included various interactive sections for students with a very user-friendly navigation. Thank you Neorcha!

    Joy Cremesty, USEK University
    Joy Cremesty, USEK University
  • Rotana partnered with Neorcha in 2013 because of their proven capabilities in providing industry leading mobility solutions. Since then, Rotana has continued to work with Neorcha to transform the arrival experience of hotel guests who are looking for a seamless check-in process that upholds local government regulations. Neorcha’s unique myCheckin platform was easily integrated with our own Rotana management systems. And our mobile check-in facility enabled us to improve administration procedures, streamline check-in processes and activities, reduce wait time at check-in, better engage with guests, and offer a true VIP experience through the use of alert functionality. Since introducing the new myCheckin technology, overall guest satisfaction has increased, with hotel guests conveying positive feedback about the fast and efficient check-in process.Our automated check-in, coupled with our virtual concierge and In-room applications, will ensure Rotana continues to deliver personalised experiences for our guests. The Neorcha team has a solid understanding of challenges faced by hoteliers and has a strong track record in adapting solutions to meet specific client and operational needs.

    Dominic Carr, Rotana Hotels
    Dominic Carr, Rotana Hotels